Contact Us

Participant Services

If you are a participant in a retirement plan and have a question, please contact us at:

Empower Retirement Participant Services

855-756-4738

Participant_services@empower-retirement.com*

*Please do not put any confidential or personal account information in an email request. If you need to send us confidential information please login to your account and upload your documents.

To escalate an issue

Should an escalated issue arise requiring the immediate attention of Tom Lysinger, the Vice President of Participant Services, please contact him at:

844-804-8989.

ServiceVP@empower-retirement.com*

Current Plan Sponsors

Corporate 401(k) plans < $50 million in assets

877-694-4015

Government, health care, education or faith plans

800-695-4952

Corporate 401(k) plans > $50 million in assets

844-465-4455

Prospective Plan Sponsors

If you are a prospective plan sponsor, thank you for your interest in Empower Retirement

Non-Government Companies

877-630-4015

Government Organizations

877-630-4015