We’re proud that our clients recognize the outstanding service we provide.
The awards earned for our shared efforts demonstrate the bold steps we’re taking to transform the workplace saving system.
Our awards make it clear that, when it comes to providing the tools participants need to achieve their desired retirement outcomes, we are winning — together.
Empower Retirement clients receive innovation and excellence awards
Three Empower clients recognized for how they helped improve employee retirement readiness in 2020.11
Empower Retirement earns 89 “Best in Class” awards from customers
Empower Retirement earned the highest number of “Best in Class” ratings from its customers in an annual survey from PLANSPONSOR Magazine.10

Financial Advisor IQ Awards
In the inaugural Financial Advisor IQ Awards, Empower was ranked Top in 5 of 6 Recordkeeping categories.9
2020 Retirement Leader of the Year
Empower Retirement was named 2020 Retirement Leader of the Year in the annual Mutual Fund Industry Awards organized by Pageant Media.7
Empower Retirement recognized among ‘Best Places to Work for Disability Inclusion’
The Disability Equality Index (DEI) was launched in 2015 and is considered the most comprehensive benchmarking tool for disability inclusion for Fortune 1000 and America’s top 200 revenue grossing law firms.8


The most favorable and best-rated 401(k) company among advisers2
Notable No. 1 finishes include:2
- Value for price (8 years in a row)
- Best overall service to small plans (3 years in a row)
- Participant website and online tools
- Sponsor website and reporting
- Advisor sales/marketing support
- Web tools/functionality for advisors
- Fee structure for advisors

Outstanding Service1
- 77 best-in-class awards (cups)
- 7 service commendations

Recognition for creative participant education excellence 3
183
MarCom Awards
6
NAGDCA Awards
56
Communicator Awards
4
PSCA Signature Awards
97
Hermes Creative Awards
9
P&I Eddy Awards
1
Retirement Plan Monitor gold medal

Top 100 Innovators in Diversity & Inclusion (2018 Mogul4)
Best Companies to Work For In Colorado (Zippia5)
America’s Best Customer Service (2019 Newsweek6)

"Our top rankings are a testament to the valuable features and excellent services we provide plan sponsors."
1 Based on best-in-class awards from PLANSPONSOR 2019 DC Survey, February 2020.
2 PLANADVISER retirement plan adviser survey, October 2019.
3 MarCom awards as of November, 2019. Pensions & Investments, Hermes, Communicator, NAGDCA, Retirement Plan Monitor as of December 31, 2019. PSCA Signature award as of May, 2020.
4 Mogul, onmogul.com, January 2018.
5 2019 Zippia Best Place to Work Rankings.
6 2019 Newsweek Best Customer Service rankings.
7 2020 Mutual Fund Industry Awards, organized by Pageant Media.
8 2020 Disability Equality Index, https://disabilityin.org/
9 As of September 21, 2020, Financial Advisor IQ Service Awards, https://www.financialadvisoriq.com/
10 2020 PLANSPONSOR Defined Contribution Survey.
11 Pensions&Investments 2020 Innovator and Excellence awards