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Markets we serve

Serving all markets and plan types.

Markets we serve

Serving all markets and plan types.

Small-mid organizations

We are the #1 provider of retirement plans with less than $50 million in assets under administration.1 Our experienced team works with employers and third-party administrators to help build a successful retirement plan and make plan management easier and more efficient.

Designed for growing organizations

Incorporate select features in one simple offer

Provide a flexible investment platform

Corporations and institutions

Empower delivers world-class service to industry-leading organizations and some of the most complex retirement savings plans. We offer a dedicated large-market service model with high service-to-client ratios, and our results prove that we put you and your participants’ needs first.

76

Net Promoter Score (World class)2

98%

Client retention rate3

9.5

Client satisfaction score2

9.1

Ease of doing business score2

Nonprofit organizations

As a leading provider in the not-for-profit market, we bring more than 50 years of experience to our clients. Empower has several compelling differences for plans in the not-for-profit market, including:

A dedicated relationship and service team

Expertise across 403(b), 401(a), 457, 401(k) and defined-benefit plan types

Customized communications designed with a focus on the organization’s brand

On-site educational resources

Governments

At Empower, we are a leader in providing service to government clients. We maintain a singular focus on retirement and believe people deserve more than a one-size-fits-all solution to building their financial future.

$213B

Total assets under administration4

3.8 M

Government participants within the 17 million participants we serve4

98.5%

Our government plan retention rate5

30

State plans we administer4

Unions

Empower has been supporting unions and some of the most complex Taft-Hartley retirement plans for over 60 years. Our dedicated service team has an average of 20 years of Taft-Hartley experience, and they understand the unique needs of the trades and their members. The results show that we put you and your members’ needs first.6

$79B

Taft-Hartley assets4

931k

Members4

350+

Clients4

25+

Trades we serve4

To learn more about our retirement solutions, please contact your Empower representative or call 877-630-4015

1 2022 PLANSPONSOR Defined Contribution Survey, January 2023.

2 Net Promoter Score® (NPS) measures customer experience. According to Bain & Company, the creator of NPS, NPS above 20 is considered favorable, above 50 is excellent and above 70 is world class. NPS survey data provided as of December 2021.

3 Empower data as of March 31, 2022

4 Empower Data as of April 1, 2022

5 Empower data as of July 2021.

6 Empower data as of December 31, 2021.

FOR FINANCIAL PROFESSIONAL USE ONLY