Information for February 2022
plan migrations
Updated with new dates!
Because the enhancements we are implementing to support our 2022 migrations require a longer testing window, your plan's migration has been moved from January 21, 2022 to February 18, 2022.
This change will allow for comprehensive testing and help ensure the highest quality experience for our clients, financial partners and plan participants. We will never sacrifice quality or the customer experience to meet a deadline.
Please note: The information on this page is for clients who received notification their plan's migration has been moved from January 2022 to February 2022. If your plan is migrating on a different date, this information may not be applicable to your plan.
Client communications
Client resources
- Updated! Migration checklist for plan sponsors
- Guide to what's new
- Plan Service Center (PSC) overview
- Advisor/TPA Webinar: What to expect with your clients’ migration to Empower (Watch the replay)
- Sponsor webinar: What to expect with your plan’s migration to Empower (Watch the replay)
Participant communications
About 30 days in advance of your migration, Empower will begin sending a multi-touchpoint campaign to participants.
Additional resources for plan participants
At your discretion, advisors, TPAs and plan sponsors may share these optional resources with participants.
- Frequently asked questions about the migration
- About Empower video
- Who is Empower flyer
- Security Guarantee video and tips
- Security Guarantee email (ask your client service rep)
On December 31, 2020, Empower Retirement acquired the retirement business of Massachusetts Mutual Life Insurance Company (“MassMutual”). Following an initial transition period, Empower Retirement will become the sole administrator of this business. Empower Retirement refers to the products and services offered by Great-West Life & Annuity Insurance Company (“GWLA”) and its subsidiaries, including Empower Retirement, LLC. Empower Retirement is not affiliated with MassMutual or its affiliates.
Securities, when presented, are offered and/or distributed by Empower Financial Services, Inc., Member FINRA/SIPC. EFSI is an affiliate of Empower Retirement, LLC; Empower Funds, Inc.; and registered investment adviser Empower Advisory Group, LLC. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice.
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