Information for September 2021 plan migrations
Your plan migrated to the Empower recordkeeping platform on September 17, 2021—welcome! The resources on this page remain available to support you.
Please note: The information on this page is for clients whose plans migrated September 17, 2021. If your plan did not migrate on that date, this information may not be applicable to your plan type.
Client resources
- Migration checklist for plan sponsors
- Guide to what's new
- Plan Service Center (PSC) overview
- Advisor/TPA Webinar: What to expect with your clients’ migrations to Empower (Watch the Replay)
- Sponsor webinar: What to expect with your plan’s migration to Empower (View the presentation)
Participant communications
About 30 days before your migration, Empower began a multi-touchpoint participant campaign that included the following communications.
Additional resources for plan participants
At your discretion, advisors, TPAs and plan sponsors may share these optional resources with participants.
- Frequently asked questions about the migration
- About Empower video
- Who is Empower flyer
- Security Guarantee video and tips
- Security Guarantee email (ask your client service rep)
- Appointments available for virtual education webinars at upgrade.empowermytime.com; details available in this flyer
On December 31, 2020, Empower Retirement acquired the retirement business of Massachusetts Mutual Life Insurance Company (“MassMutual”). Following an initial transition period, Empower Retirement will become the sole administrator of this business. Empower Retirement refers to the products and services offered by Great-West Life & Annuity Insurance Company (“GWLA”) and its subsidiaries, including Empower Retirement, LLC. Empower Retirement is not affiliated with MassMutual or its affiliates.
Securities, when presented, are offered and/or distributed by Empower Financial Services, Inc., Member FINRA/SIPC. EFSI is an affiliate of Empower Retirement, LLC; Empower Funds, Inc.; and registered investment adviser Empower Advisory Group, LLC. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice.
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