* Important COVID-19 Information: We are committed to the health and safety of our associates, clients and candidates. In response to the global pandemic, the majority of our associates have temporarily transitioned to a remote work environment. Additionally, we are conducting all interviews virtually. Our Talent Acquisition team will be available to provide you support throughout the hiring process.
Jump start your career or take it to the next level!
Empower Retirement is more than 8,800 employees strong and growing. We’re looking for talented individuals who are ready to contribute to our continued success.
Launch your career as a
Financial Customer Service Professional
“Because we’re on the front lines and have contact with participants, we serve as the voice of Empower. I view that as a huge honor – and a huge opportunity. We help set the tone for our customer experience and make sense of what can be a complex process.”
Participant Services Retirement Representative
Search "Financial Customer Service
Professional" here to learn more about
Launch your career as a
“As a kid I had an interest in financial stuff, so I’ve always had a pretty good idea of why and how to save and invest. I didn’t realize how many people weren’t like me and needed help. I’m really making a difference in people’s lives as I educate them on the importance of planning and saving for their future.”
Search "Retirement Consultant" here to learn more about
Create and innovate as part of our
“I love technology and seeing all the different ways it can be used to make our lives easier. That’s what I do at Empower. I work behind the scenes to simplify the experience our customers have with us when they use our website. If I make it easier for someone to save for retirement, I feel really good about that.”
Search "Technology" here to learn more about these opportunities.
Join an organization that appreciates your unique skills and individuality and looks forward to celebrating your personal victories - along with our company achievements – together.
Join the more than 8,8001 associates working at Empower Retirement.
Our culture is being obsessed, accountable, inclusive and having a growth mindset. Our values align with our culture. We believe in doing the right thing, we own it, we lead, we simplify and we collaborate.
We Do the Right Thing
Disability Equality Index Award2
Empower Retirement scored 80 on the 2020 Disability Equality Index
2020 Retirement Leader of the Year3
Empower Retirement was named 2020 Retirement Leader of the Year in the annual Mutual Fund Industry Awards organized by Pageant Media.
Equal Employment Opportunity Statement:
Empowered by difference, we know our company culture and business impact is strengthened by who we are as it relates to race, ethnicity, color, sex, national origin, religion, age, ability, veteran status, sexual orientation, gender identity, marital status, religion, citizenship status as well as perspectives of thought, belief, education, background and experiences.
We embrace diversity, fostering an inclusive workplace where our associates feel welcomed to be their authentic selves.
In this environment, we're able to unlock our associates' greatest potential for creating innovative, impactful solutions for our clients. Our business resource groups play an important role in creating a welcoming workplace and helping us understand the communities we serve. We also have a variety of professional development opportunities, including unconscious bias training and a mentorship program, to empower our people to reach their highest potential.
Empowered by difference, we know our company culture and business impact is strengthened by the unique elements that make us who we are.
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Top 100 Innovators in Diversity & Inclusion (2018 Mogul)
Best Companies to Work For in Colorado (Zippia4)
America's Best Customer Service (2019 Newsweek5)
We envision the communities in which we live, work and play to be stronger, healthier and more vibrant
Through our Associates Community Together (ACT) program, we empower our associates to support causes closest to their hearts.
Amplifying Associate Impact with Company Support
Our metro Denver office features a fitness center (with free admission), a health and wellness center, a cafeteria, a convenience store, a dry-cleaning service, a bank, and covered parking — all on-site and within walking distance of a light rail station.
Overland Park, KS
Our Overland Park, Kansas, office is located south of Kansas City. Its amenities include a fitness center, dining areas and a state-of-the-art conference center. Associates also have access to a campus health clinic, a pharmacy and a convenience store as well as covered parking.
Located in the heart of the financial district, our Boston office is just steps from Faneuil Hall and the waterfront with plenty of nearby restaurants, retail locations and tourist activities. It offers associates features like easy access to public transportation and on-site dining, mother’s rooms and yoga.
Associates in Andover, Massachusetts, enjoy access to a cafeteria, a dry-cleaning service, electric vehicle charging stations, mother’s rooms and a wellness room. Showers and lockers are also available.
Our Milwaukee office is located in the heart of downtown Milwaukee, with views of Lake Michigan and the Milwaukee River. Our associates enjoy free covered parking and area amenities.
Our associates in Bangalore’s Embassy Tech Village enjoy a thriving business community along with green spaces and breakout zones, multi-level car parking, an on-site cafeteria and cricket grounds.
“We're creating a culture at Empower, a winning culture - one that defines 'winning' in terms of delivering superior outcomes and experiences for our customers.”
Empower Retirement to acquire Prudential Financial retirement business
Empower Retirement closes acquisition of MassMutual retirement plan business
Empower Retirement’s Murphy named among 2020s ‘Most Admired CEOs’
Empower Retirement acquires Personal Capital
Empower Stats at a Glance
Total plan participants
Retirement plans under administration
Total assets under administration
Second-largest retirement services company in the country
1 Total employees for U.S. and India locations as of January 4, 2021.
2 2020 Disability Equality Index, https://disabilityin.org/
3 2020 Mutual Fund Industry Awards, organized by Pageant Media.
4 2019 Zippia Best Place to Work rankings.
5 2019 Newsweek Best Customer Service rankings.
6 2020 Glassdoor, https://www.glassdoor.com/Overview/Working-at-Empower-Retirement-EI_IE25742.11,29.htm
7 As of September 30, 2021. Information refers to the business of Great-West Life & Annuity Insurance Company and its subsidiaries, including Great-West Life & Annuity Insurance Company of New York and GWFS Equities, Inc. GWLA’s consolidated total assets under administration (AUA) were $1.125B. AUA is a non-GAAP measure and does not reflect the financial stability or strength of a company. GWLA’s statutory assets total $76.1B and liabilities total $73.1B. GWLANY statutory assets total $4.2B and liabilities total $3.3B.
8 Estimated assets after both the acquisition of the MassMutual retirement business and recent 1Q21 plan conversions.
9 As of September 30, 2021. Individuals and organizations refers to all retirement business of Great-West Life & Annuity Insurance Company and its subsidiaries and affiliates, including Great-West Life & Annuity Insurance Company of New York marketed under the Empower Retirement brand.
10 Pension & Investments Defined Contribution Survey Ranking as of April 2020.