Contact Us

Participant Services

Due to higher than normal call volumes you may experience longer than normal wait times.  You can continue to access your account through the web.

If you are a participant in a retirement plan and have a question, please contact us at:

Empower Retirement Participant Services


*Please do not put any confidential or personal account information in an email request. If you need to send us confidential information please login to your account and upload your documents.

Current Plan Sponsors

Corporate 401(k) plans < $50 million in assets


Government, health care, education or faith plans


Corporate 401(k) plans > $50 million in assets


Prospective Plan Sponsors

If you are a prospective plan sponsor, thank you for your interest in Empower Retirement

Non-Government Companies


Government Organizations